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Consumer Alert: Be aware of unauthorized in-app charges

First, we heard about consumers saddled with unauthorized in-app purchases made by children via Apple's iTunes store apps. Now we are learning that Amazon account holders were also burdened with unauthorized in-app purchases by children, in this case, also to the tune of millions of dollars. It is worth taking the time to ensure children cannot ring up unlimited charges via apps. Using parental controls wisely can be a big help with this.... (Consumer tips)

Privacy and Civil Liberties Oversight Board Report on PRISM publishes; reveals split

An important report came out today from the Privacy and Civil Liberties Oversight Board, the board that was appointed to be a privacy watchdog for the US government surveillance programs. The newly released report covers PRISM and other Section 702 surveillance programs conducted under the US Foreign Intelligence Surveillance Act. The report is complex, and provides important benchmarking on how PRISM and "upstream" surveillance programs work. The report's recommendations, however, are what have proven to be more controversial.

Supreme Court Ruling on Cell Phone Privacy: Encouraging for Privacy

At the end of its 2013-14 session, the Supreme Court stood up for privacy in a case involving cell phones. In Riley v. California, the Court held that the police cannot search a cell phone’s contents incident to an arrest without a search warrant. As a result of this ruling, when the police arrest someone, perhaps for a traffic violation, a misdemeanor, or even a serious crime, all information in a cell phone should not be automatically accessible to the police without any further review. Police must obtain a search warrant.

Know the signs of credit repair scams

Today, the FTC announced a court order against a credit repair company that charged consumers advance fees for credit repair services. This has reminded us that credit repair scams are alive and well. The FTC publishes several good consumer guides around credit repair, so does the Consumer Financial Protection Bureau. ...

WPF's Top Ten Opt-Out List is Freshly Updated

We have updated our popular Top Ten Opt Out list with new links and additional information. From key data brokers to credit cards, If you are wondering where to start to get off of lists and whisk your sensitive information out of circulation, we have distilled the most important opt outs to a manageable size. We have included the key opt outs that we ourselves practice with links and tips.

FTC’s Data Broker Report Brings New Facts to Light about how Consumer Data is Captured and Sold

Forget worrying about loyalty cards or programs: it’s the everyday purchases you make tied to your name with a debit or credit card that can land you on data brokers’ lists. That is one of the many facts that the new FTC report on data brokers sets forth. The report offers a high-level analysis with establishing new fact patterns about the industry based on the Commission’s investigation of nine major data brokers. Overall, we find things to like in the report, but we wish the FTC had gone further in some areas. Here are some of the high points that stood out to us.

WPF Analysis: Implications of the Google Spain Case

The European Court of Justice has recently decided an important case involving privacy and search engines. The decision may have enormously broad implications for privacy, for search engines, and for the Internet as a whole. This brief analysis provides context and highlights of the court's decision, with a discussion of the implications, which are far-ranging.

European Court of Justice rules affirmatively on "Right to be Forgotten" online

May 20 Update: see our full analysis of the ruling here . In a ruling with far-reaching implications for online privacy, the European Court of Justice has ruled that online search companies are subject to the European Data Protection Directive, (Directive 95/46/EC) . Search engine companies that are based in ...

Snapchat Settles FTC Charges; FTC says Snapchat transmitted user location and collected address books without notice or consent

Mobile messaging app Snapchat, which promised its users ephemeral, disappearing picture and video messages, has settled FTC charges that pics and videos sent through its app weren't as ephemeral as the company promised. According to the FTC, Snapchat transmitted users' location data, and collected users' address books without notice or ...

Two WPF Reports Cited in White House Big Data Report; WPF supportive of report findings

Two key recent reports published by the World Privacy Forum, The Scoring of America and Data Brokers and the Federal Government, were cited in the White House's new report on Big Data. WPF is supportive of the report. "We are pleased that the White House report has correctly recognized critically important issues that impact individuals' privacy in the area of big data. We commend the report for clearly recognizing that information originally intended for marketing purposes can also be used to impact individuals' marketplace opportunities in substantive ways that impact peoples' daily lives, and that creating meaningful protections is important," said WPF executive director Pam Dixon.

India Update: Talk, National Law University, New Delhi India

I was honored to address students at the National Law University, Delhi this past week about privacy in the US and global privacy trends and issues. The talk included a Q and A session, during which the students engaged in a spirited conversation about US policies regarding surveillance and privacy. I enjoyed the session thoroughly. The students asked challenging questions in particular about telecommunications policies and the idea of safety versus privacy and achieving proper balance.

WPF urges Big Data approach that addresses vulnerable populations

The World Privacy Forum's recent public comments to the White House regarding Big Data focus on using a foundation of Fair Information Principles to address issues connected to bias, error, and privacy regarding big data as applied to vulnerable populations. The comments also discuss large medical research data sets, and ...

Public Comments: WPF files comments urging the SEC to protect asset-level data privacy of consumers

The World Privacy Forum submitted comments to the Securities and Exchange Commission today requesting that the SEC do more to protect the privacy of consumers' asset information. Asset information -- the financial information attached to mortgages, car loans, and other consumer borrowing activities-- is very attractive to the consumer data industry. We would be happier with the current SEC proposal if it were practical to keep all sensitive asset-level data under the direct control of the Commission or, perhaps, the Consumer Finance Protection Bureau. Direct involvement by a federal agency, while no guarantee of a better outcome for data subjects, would provide better and clearer accountability for maintenance of the data as well as the possibility of meaningful enforcement.

WPF Report -- The Scoring of America: How Secret Consumer Scores Threaten Your Privacy and Your Future

To score is human. Ranking individuals by grades and other performance numbers is as old as human society. Consumer scores — numbers given to individuals to describe or predict their characteristics, habits, or predilections — are a modern day numeric shorthand that ranks, separates, sifts, and otherwise categorizes individuals and also predicts their potential future actions. This new report by Pam Dixon and Robert Gellman explores this issue of predictive scores and privacy.

The Scoring of America: Op Ed for IAPP & FTC Alternate Scoring Conference

This op ed was originally published Wednesday, March 19 2014 in IAPP for the FTC Alternate Scoring Conference. In our modern sea of data, the resources to examine all relevant information regarding a decision is no longer feasible, so we use shortcuts. Consumer scores built using predictive analytics and fed by large datasets are the modern-day shortcuts to understanding individual consumer behavior. That’s why new and unregulated consumer scores abound. They are used widely in today’s world to predict consumers’ behavior, spending, health, fraud, profitability, and much more. These scores rely on petabytes of information coming from newly available data streams, and some old ones.

New Privacy Resource: The Origins of Fair Information Practices

Chris Hoofnagle of Berkeley Law has just published arguably the single most important archive in privacy today: it is the transcripts of six of the HEW meetings in the early 197os that formed the origins of today's Fair Information Practices. FIPs have now for 40 years formed the cornerstone of most of the privacy laws passed globally. Long lost to the dust of time, the original hearing transcripts have never been available online, and even access to the paper versions have not been widely available.

Video - Biometrics Series: Automatic Video Enrollment in Action -- Capturing Consumer Facial Biometrics

An important and emerging area of facial recognition tech is "Passive Inspection Point" tech. This means the technology automatically captures consumers' face prints as they move through public spaces like malls and on city streets. This video showcases current technology by Accenture that can automatically collect and enroll consumers' facial biometrics from many angles.

Video - Biometric Series: Automatic Border Control Entry Point Demo (Facial Recognition)

This video is of an automatic border control entry point demo, along with examples of real-world installations of automated facial recognition-based entry systems. This technology collects facial recognition information from the people passing through a checkpoint to allow or disallow entry. This "ABC" type of technology is used at entrances to places such as commercial companies, border crossings, and airports.

WPF's data broker testimony results in new Congressional letters to data brokers about vulnerability-based marketing

February 3, 2014 Washington, D.C. -- Senator Rockefeller sent six hard-hitting and precedent-setting letters to data brokers today. This was the Senator's direct follow-up to the information WPF Executive Director Pam Dixon revealed in her December 2013 data broker testimony at the Senate Commerce Committee, which Sen. Rockefeller chairs. Rockefeller, ...

WPF Report -- Paying out of Pocket to Protect Health Privacy: A New but Complicated HIPAA Option; A Report on the HIPAA Right to Restrict Disclosure

This Jan. 30, 2014 report discusses a new right to restrict disclosure of health information under the updated HIPAA health privacy rule. The new provision called “Pay Out of Pocket,” also called the “Right to Restrict Disclosure” gives patients the right to request that their health care provider not report or disclose their information to their health plans when they pay for medical services in full. Navigating the new right will take effort and planning for patients to utilize effectively. This substance of this report is about the new patient right to restrict disclosure, and how patients can use it to protect health privacy.

Video - Biometric Series Home Page: Intro to the technologies of identity

This is the World Privacy Forum video series on biometrics. We filmed these videos on site at Biometrics 2013 in London, the premier global biometrics event. We spoke on a panel about privacy and biometrics, and we explored the newest advances in biometric technologies. These videos offer a brief glimpse into some of the most important biometric devices and tech being used and developed today. This page will be updated frequently as we add new videos.