Part 2: Basic Patient Rights (FAQ 28 of 65)

Right to Request Confidential Communications

28. Are There Any Other Requirements?

A plan or provider can condition the accommodation on the patient providing an alternative address or means of contact for information about how payment will be handled. This means that you can't ask someone to send all bills to the White House unless you are the President.

There's an exception for emergencies. No matter what restriction a covered entity agreed to, it can ignore it in case the information is needed to provide emergency treatment. Fair enough.

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