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Public Comments: October 2009 - WPF files comments with HHS requesting changes

The World Privacy Forum filed comments on the HHS data breach rulemaking and asked for substantive changes in several areas. In particular, WPF asked HHS to expressly state a requirement for a breach risk assessment in the final rule itself, and to set a requirement that the risk assessment must be conducted by an independent organization. The WPF also asked that HHS set breach risk assessment standards so that there is some uniformity and guidance as to what constitutes an appropriately rigorous risk assessment when a breach occurs. In the comments, WPF also discussed the relationship between medical identity theft and medical data breach and how this impacts patients and consumers.

WPF Resource Page: State Security Freeze Laws and General Information

A credit freeze (sometimes called a security freeze) lets you stop the disclosure of your credit report by a credit bureau. Currently, the three credit bureaus are allowing all consumers nationwide to set a security freeze for a fee. Some states have specific security freeze laws; a list of states with security freeze laws may be found below. However, even if you live in a state without a security freeze law, you can still set a security freeze.

WPF updates Red Flag report

WPF Red Flag Report -- The World Privacy Forum has updated its Red Flag report, Red Flag and Address Discrepancy Requirements: Suggestions for Health Care Providers. The update reflects the new effective date of the Red Flag Rule, (November 1, 2009) and incorporates other minor updates in the text. This report replaces the original Red Flag report published September 2008.

Red Flag Rule: Executive Summary

Under recently issued regulations, the Federal Trade Commission requires financial institutions and creditors to develop and implement written identity theft prevention programs. The broad purpose of these Red Flag and Address Discrepancy Rules [1] is to require financial institutions and creditors to formally address the risks of identity theft and develop a mitigation plan. Health care providers can be creditors and, therefore, subject to the new rules, which were originally were scheduled to take effect on November 1, 2008. The FTC suspended enforcement until November 1, 2009. [2]

Red Flag Rule: Background

The Fair Credit Reporting Act (FCRA) as amended in 2003 requires the Federal Trade Commission and bank regulatory agencies to issue joint regulations and guidelines regarding the detection, prevention, and mitigation of identity theft. The requirement includes special regulations directing debit and credit card issuers to validate notifications of changes of address under certain circumstances. 15 U.S.C. § 1681m(e). Another FCRA amendment calls for additional joint regulations offering guidance regarding reasonable policies and procedures that a user of a consumer report (e.g., a credit grantor) should employ when the user receives a Notice of Address Discrepancy. 15 U.S.C. § 1681c(h).

Red Flag Rule: How the Red Flag Rule Affects Health Care Providers

The Red Flag Rule applies broadly to financial institutions, credit grantors, and some others, including some health care providers. A health care provider comes under the Red Flag rule if the provider: 1) meets the definition of creditor under the Fair Credit Reporting Act (15 U.S.C. 1681a(r)(5)). A health care provider comes under the Address Discrepancy Rule if they: 1) use consumer credit reports.

Red Flag Rule: What are the Obligations for a Health Care Provider Covered by the Red Flag Rule as a Creditor?

A health care provider that qualifies as a creditor that offers or maintains covered accounts must develop and implement a written Identity Theft Prevention Program. The purpose of the program is to detect, prevent, and mitigate identity theft in connection with new or existing covered accounts. The Program must be appropriate to the size and complexity of the creditor and the nature and scope of its activities. A large hospital will need a more robust program than a two-doctor office.

Red Flag Rule: What are the Address Discrepancy Obligations for a Health Care Provider That Uses Credit Reports?

The Address Discrepancy rule requires a user of a consumer report (credit report) to develop and implement reasonable policies and procedures to enable the user to deal with an address discrepancy. These requirements are narrower than the Red Flag rule for creditors. However, applicability of the address discrepancy requirement may affect a broader class of health care provider (and health insurers) than the Red Flag rule.

Red Flag Rule: Appendix 1 - Reproduction of the Red Flag and Address Discrepancy Guidelines and Supplement

Following is a reproduction of the Guidelines and Supplement to the Red Flag and Address Discrepancy Rules. The rulemakings may be found at Federal Trade Commission et al., Identity Theft Red Flags and Address Discrepancies Under the Fair and Accurate Credit Transactions Act of 2003, 72 Fed. Reg. (Nov. 9, 2007), <http://www.ftc.gov/os/fedreg/2007/november/071109redflags.pdf>.

Archived WPF Privacy Policy 2009

This privacy policy was in effect from Sept. 15, 2009 until Sept. 24, 2013. ---------- This privacy policy applies to the World Privacy Forum web site, www.worldprivacyforum.org. This privacy policy may change from time to time in response to new laws, to changes made to the web site, or otherwise. ...

WPF asks Treasury to get consumers' consent before checking their credit reports

Financial privacy - Privacy Act -- The World Privacy Forum filed comments today urging the U.S. Treasury Department to obtain consumers' consent before checking their credit reports. Consumers who participate in the government's Home Affordable Modification Program (HAMP) -- an Obama administration program created to help consumers renegotiate their mortgages so they can keep their homes -- must allow the Federal Government to check their credit reports without first obtaining consent. This procedure sets a negative precedent, and is at odds with consumer expectations of privacy. The Treasury gave itself this power in an obscure set of "Routine Uses" in a Privacy Act notice published along with the proposed system of records for the program. The World Privacy Forum has objected to this, and has filed detailed comments with the Treasury about the lack of consumer consent. The public comment period on this program is open until September 4, 2009.

Public Comments: August 2009 - WPF asks Treasury to get consumers' consent before checking their credit reports

The World Privacy Forum filed comments today urging the U.S. Treasury Department to obtain consumers' consent before checking their credit reports. Consumers who participate in the government's Home Affordable Modification Program (HAMP) -- an Obama administration program created to help consumers renegotiate their mortgages so they can keep their homes -- must allow the Federal Government to check their credit reports without first obtaining consent. This procedure sets a negative precedent, and is at odds with consumer expectations of privacy. The Treasury gave itself this power in an obscure set of "Routine Uses" in a Privacy Act notice published along with the proposed system of records for the program. The World Privacy Forum has objected to this, and has filed detailed comments with the Treasury about the lack of consumer consent. The public comment period on this program is open until September 4, 2009.

FTC issues final rule on health data breaches

Health data breach rulemaking -- The Federal Trade Commission has issued its final Health Breach Notification Rule for vendors of Personal Health Records and related entities, as required under ARRA, The American Recovery and Reinvestment Act of 2009. The initial proposed Health Breach Notification Rule was generally thoughtful and thorough. The World Privacy Forum submitted extensive comments on the proposed rule both supporting parts of it and making some suggestions for changes. The FTC incorporated several specific WPF suggestions into the final rule. In particular, the FTC incorporated the applicability of the rule to foreign entities with U.S. customers (Final Rule p. 17), and the applicability of the rule to search engines appearing on Personal Health Record web sites (Final Rule p. 34). The new rule will be published in the Federal Register shortly; until then, it is available at the FTC web site. Also available is a form that entities covered under this rule can use to report data breaches to the FTC. The Health Breach Notification Rule will be effective 30 days after publication in the Federal Register, and full compliance with the rule will be required beginning 180 days after publication.

Public Comments: August 2009 - WPF files comments on government use of web tracking technologies

The World Privacy Forum filed comments with the Office of Management and Budget regarding its proposal to begin to allow the use of tracking cookies on government web sites. The proposal was published in the Federal Register, and outlined a three-tiered plan for how web tracking technologies might be used. The Forum's comments focused on methods of opt-out, data retention, secondary use, user authentication, new tracking technologies such as Flash cookies, and the need for new opt-out mechanisms. The Forum also urged the federal government to not allow third party tracking of consumers' use of government web sites, and to guard against any discrimination against consumers who do not want to be tracked.

World Privacy Forum files comments on government use of web tracking technologies

Online privacy and government web sites -- The World Privacy Forum filed comments with the Office of Management and Budget regarding its proposal to begin to allow the use of tracking cookies on government web sites. The proposal was published in the Federal Register, and outlined a three-tiered plan for how web tracking technologies might be used. The Forum's comments focused on methods of opt-out, data retention, secondary use, user authentication, new tracking technologies such as Flash cookies, and the need for new opt-out mechanisms. The Forum also urged the federal government to not allow third party tracking of consumers' use of government web sites, and to guard against any discrimination against consumers who do not want to be tracked.

World Privacy Forum sends letter to Los Angeles Mayor regarding proposed cloud computing contract

Cloud computing -- The World Privacy Forum sent a letter to Los Angeles Mayor Villaraigosa today expressing concerns and questions about a proposed contract to move the city of Los Angeles' email and some other computing tasks to a cloud-based system. The Forum expressed concerns in particular about the lack of contractual protection for health data, AIDs data, genetic information, domestic violence and sexual assault victim information, among other sensitive information. The Forum suggested the city undertake an independent and thorough risk assessment prior to completing the contract, and suggested a robust public comment process that includes all stakeholders. The City will take up the issue of this contract at a city council Information Technology Committee meeting on Tuesday July 21. The World Privacy Forum published a detailed analysis of the privacy issues of cloud computing in February which outlines the challenges and ambiguities that governments and others face as they make decisions about what data to put in the cloud.

Letter: July 2009 WPF letter to Los Angeles Mayor regarding cloud computing privacy issues

The World Privacy Forum sent a letter to Los Angeles Mayor Villaraigosa today expressing concerns and questions about a proposed contract to move the city of Los Angeles' email and some other computing tasks to a cloud-based system. The Forum expressed concerns in particular about the lack of contractual protection for health data, AIDs data, genetic information, domestic violence and sexual assault victim information, among other sensitive information. The Forum suggested the city undertake an independent and thorough risk assessment prior to completing the contract, and suggested a robust public comment process that includes all stakeholders. The City will take up the issue of this contract at a city council Information Technology Committee meeting on Tuesday July 21. The World Privacy Forum published a detailed analysis of the privacy issues of cloud computing in February which outlines the challenges and ambiguities that governments and others face as they make decisions about what data to put in the cloud.

Facebook, MySpace, Xing receive warning letters from EU consumer group

Social networks -- In the wake of Europe's Article 29 Working Party Opinion on Social Network Providers adopted in June, the Federation of German Consumer Organizations (VZBV) has sent out warning letters to five social networking providers in Germany, including Facebook and MySpace. The letters focus on the excessive rights the companies allow themselves in their respective Terms of Use agreements, and on shortcomings in the privacy policies. VZBV is comprised of 41 German consumer associations.

IAB releases guidelines for controlling behavioral advertising practices

Self regulation -- The Interactive Advertising Bureau has released its self-regulatory guidelines for online advertisers. There are some bright spots in the new guidelines. In the area of sensitive information, especially regarding health privacy, the guidelines are weak and need improvement. The IAB definition of sensitive health information is weaker than the definition of sensitive information already adopted by industry in the formal NAI agreement. Additionally, the new IAB guidelines rely on weak accountability standards. WPF urges the IAB to re-examine the sensitive health definition, provide more accountability, and to include consumer input in a meaningful way into the drafting process.

EU: Article 29 Working Party releases Opinion on social networking sites

Social networking and EU -- The Article 29 Working Party has adopted an important Opinion regarding social networking sites as of June 12. The opinion covers privacy, advertising, sensitive information, and other issues relating to online social networking. Regarding sensitive data, the Article 29 Working Party stated: "Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership or data concerning health or sex life is considered sensitive. Sensitive personal data may only be published on the Internet with the explicit consent from the data subject or if the data subject has made the data manifestly public himself." Regarding use of sensitive data to target advertising, the Article 29 opinion stated: "The Working Party recommends not using sensitive data in behavioral advertising models, unless all legal requirements are met." The opinion also stated that the EU Data Protection Directive generally applies to the processing of personal data by social networking services, even when their headquarters are outside of the EEA, and that social networking service providers are considered data controllers under the Data Protection Directive.

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