Digital Privacy

Resource | case file — Amazon.com filed a lawsuit in April to fight the North Carolina Department of Revenue’s request for detailed information on Amazon.com customers. The North Carolina tax department requested Amazon.com to hand over “all information for all sales to customers with a North Carolina shipping address” between 2003 to 2010. In the decision, Seattle, Washington U.S. District Court Judge Marsha J. Pechman wrote, “Citizens are entitled to receive information and ideas through books, films, and other expressive materials anonymously.” She also stated that “The fear of government tracking and censoring one\’s reading, listening, and viewing choices chills the exercise of First Amendment rights.” This is an important decision for privacy rights, and online privacy in particular.

Online privacy — A press release issued by Connecticut’s AG Richard Blumenthal revelaed that 38 states have joined a mulitstate investigation of Google’s Street View wi fi sniffing program. Blumenthal stated in the release: “We are asking Google to identify specific individuals responsible for the snooping code and how Google was unaware that this code allowed the Street View cars to collect data broadcast over WiFi networks. Information we are awaiting includes how the spy software was included in Google’s Street View network and specific locations where unauthorized data collection occurred. We will take all appropriate steps — including potential legal action if warranted — to obtain complete, comprehensive answers.”

Digital Signage Privacy Principles — The nation’s leading consumer and privacy groups released a set of baseline consumer privacy principles to be included in digital signage networks. The principles were released at the Digital Signage Expo in Las Vegas, Nevada, where World Privacy Forum executive director Pam Dixon spoke about the principles to a large group of digital signage industry professionals.

FTC Privacy Roundtable — Thursday, January 28, WPF Executive Director Pam Dixon will be speaking at the FTC’s Privacy Roundtable about the privacy implications of digital signage networks and will be specifically discussing the new report: The One-Way Mirror Society: Privacy Implications of the New Digital Signage Networks. Few consumers, legislators, regulators, or policy makers are aware of the capabilities of digital signs or of the extent of their use. The technology presents new problems and highlights old conflicts about privacy, public spaces, and the need for a meaningful debate.

This 2010 WPF report, The One Way Mirror Society, explores new forms of sophisticated digital signage networks and their privacy implications in the US and other countries. Digital signage networks are being deployed widely by retailers and others in both public and private spaces. From simple people-counting sensors mounted on doorways to sophisticated facial recognition cameras mounted in flat video screens and end-cap displays, digital signage technologies are gathering increasing amounts of detailed information about consumers, their behaviors, and their characteristics.