AI Governance on the Ground: Chile’s Social Security and Medical Insurance Agency Grapples with Balancing New Responsible AI Criteria and Vendor Cost
The minute decisions, measurements and methods embedded inside the tools used to govern AI systems directly affect whether policy implementations actually align with policy goals. The government of Chile’s experience using its AI bidding template, and questions inside the agency regarding how to weigh traditional tech procurement criteria such as vendor cost along with newer responsible AI criteria like discriminatory impacts, give a glimpse of the AI governance challenges happening on the ground today. The tensions the Chilean government is dealing with may be a sign of what other organizations around the world could encounter as they put their own responsible AI policies into practice and navigate the policy implications of AI-facilitated decision making.